59 Maiden Lane, New York, NY, USA, US 10038
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Description
UI/UX Designer
- Agency: DEPARTMENT OF FINANCE
Posted on: 12/12/2023
- Job type: Full-time
Location
MANHATTAN
- Title Classification: Exam may be required
Department
CIO Finance Information Tech
Salary range: $125,000.00 – $140,000.00
Job Description
The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Finance Information Technology (FIT) Division provides support for all facets of DOF's computer systems, including infrastructure, network server, hardware, software, applications, and data security. FIT delivers the information and technology solutions that DOF needs to achieve its mission of collecting tax revenue and administering tax related programs for the City of New York.
FIT is looking for an experienced and creative UI/UX Designer capable of creating breakthrough digital solutions to turn our online products and services into intuitive, innovative, and seamless experiences for all New Yorkers. As a key member of FIT's Customer Engagement and Collaboration Technology team, you will help ensure that our customers' end-to-end journey is aesthetic, easy, and rewarding. At the same time, you will work closely with the Enterprise Architect, Web Team, product owners, developers, and business users to ensure alignment with DOF's business and strategic vision.
Your responsibilities will include but are not limited to the following:
- Designing, developing, and producing seamless digital experiences with a focus on human-centered design.
- Ensuring design solutions adhere to best practices for usability and accessibility and to agency style and usage guides.
- Leading design workshops to elicit and understand the user's needs.
- Evaluating user stories/requirements and success criteria in collaboration with business analysts, product owners, project managers, and engineers.
- Working closely with product and project teams to strategically solve complex business problems and serve our customers.
- Driving a human-centered, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment.
- Planning and conducting usability testing sessions to validate design decisions.
- Contributing to coherent visual and interaction designs across flows and channels.
- Conducting stakeholder interviews, analyzing customer feedback, usability, and researching user behavior to enhance existing products.
- Creating user personas, journey maps, and user flows to guide design processes.
- Testing new ideas before implementing.
- Adjusting design based on user feedback.
Minimum Qualifications
1. High school graduation or equivalent and two years of training in an approved technical school in oils, water colors, painting, design, black and white, layout and other art media and seven years full-time paid experience as a commercial artist, four years of which must have been in supervision and planning of art work done by a staff; or
2. Education and/or experience which is equivalent to "1". However, all candidates must have the four years of supervisory experience as described above
Preferred Skills
- 5+ years of experience as a UI-UX Designer or similar role. - 3-5 years of experience with HTML5 & CSS3 and basic front-end development concepts. - Familiarity with responsive and mobile-first design approaches. - Strong visual design skills with an eye for typography, color theory, and layout composition. - Experience with web and mobile development and CMS systems a plus. - UI design portfolio. - Ability to discuss and explain design options. - Agile project management skills. - Problem solver and customer centered.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications
1. High school graduation or equivalent and two years of training in an approved technical school in oils, water colors, painting, design, black and white, layout and other art media and seven years full-time paid experience as a commercial artist, four years of which must have been in supervision and planning of art work done by a staff; or
2. Education and/or experience which is equivalent to \"1\". However, all candidates must have the four years of supervisory experience as described above
Preferred Skills
- \t5+ years of experience as a UI-UX Designer or similar role. \n-\t3-5 years of experience with HTML5 & CSS3 and basic front-end development concepts.\n-\tFamiliarity with responsive and mobile-first design approaches.\n-\tStrong visual design skills with an eye for typography, color theory, and layout composition.\n-\tExperience with web and mobile development and CMS systems a plus.\n-\tUI design portfolio.\n-\tAbility to discuss and explain design options.\n-\tAgile project management skills. \n-\tProblem solver and customer centered.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
602218
Title code
1000D
Civil service title
ADMINISTRATIVE GRAPHIC ARTIST
Title classification
Competitive-1
Business title
UI/UX Designer
Posted until
2023-12-26
- Experience level: Experienced (non-manager)
Number of positions
1
Work location
59 Maiden Lane
- Category: Communications & Intergovernmental Affairs
Contract Types
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